Developer Support

The Senmo Developers portal is the primary reference for platform concepts, integration guidance, and supported APIs.

Before starting an integration, review the relevant product documentation and technical requirements.

API References

API references provide the technical details required to interact with supported platform interfaces.

Depending on the API, these may include:

• Available endpoints and HTTP methods.
• Authentication requirements.
• Request parameters and body schemas.
• Response structures.
• Error codes.
• Integration examples.

Always consult the relevant API reference for the current supported contract.

Troubleshooting

If you encounter an integration issue, begin by reviewing:

1. The relevant API documentation.
2. Authentication and authorization requirements.
3. The target environment and configuration.
4. Request parameters and payload formats.
5. Returned error messages and status codes.

Where available, retain request identifiers and relevant timestamps to help investigate technical issues.

Reporting an issue

When contacting the support team, include sufficient technical information to describe the issue.

Useful information may include:

• Product name and environment.
• Affected endpoint or operation.
• Expected behavior.
• Actual behavior.
• Error messages and HTTP status codes.
• Relevant timestamps and request identifiers.

Security: Never share API secrets, passwords, private keys, access tokens, or other sensitive credentials in support requests.

Additional resources

Visit the Resources section for FAQs, changelogs, and additional support information.

For general company inquiries, visit senmo.io.